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Brussels Airlines Review: Read This Before Booking Your Flight

Airline May, 13, 2025

Whether traveling for business or exploring a new city the airline you choose can decide a lot about your trip. Searching and selecting the airline can be way more overwhelming than you think. You need to check dates times and costs and also be sure about the air services you want to fly. So how are you going to do that?

Online reviews which give us a picture of a product or service before using them can come in handy here. They can make your shopping decisions easy help you know about the processes and prepare for the best and the worst scenarios.

Now as you have read in the title this post will take you through the reviews of Brussels Airlines. Started in 2002 Brussels Airlines is a Belgium-based airline that connects Brusells with more than 85 destinations. Brussels Airlines' fleet comprises 38 aircraft that fly between Africa North America and Europe.

If you are planning to travel through any of these we will help you with the aspects you need to know before you book your flight.

1. Check-In

You can take advantage of a variety of options to check in including:

  1. Online
  2. Automated
  3. Express
  4. Mobile App
  5. Airport Desk

If you choose the online mode to check in you can do it anytime between 24- 1 hour prior to your departure. On completing it you will receive the boarding pass via inbox. The same duration goes for check-in through a mobile application called the Brussels Airlines app. You can get the boarding pass offline once it is created.

Now let us talk about the automated check-in option for you. If chosen you no longer will have to worry about check-in as Brussels Airlines will look after it. You will receive a mobile boarding pass 24 hours before the scheduled departure.

For airport check-in you will have to reach the dedicated desks for the formalities. In the case of express check-in you need to leverage the self-service units of the airlines. The process can differ if you’re flying from Africa where you need to visit the city office of the airline.

Brusell airline staff recommends you reach the airport two hours before your short-haul flight departs. The duration has to be three hours in case of long-haul flights. If airline service is the next thing that concerns you you will be glad to hear that Brussels Airlines reviews that as well.

2. Seats

Every airline pays utmost attention to the seats. Yet learning about the seat types can be favorable for you. It can allow you to request a particular seat you want. Talking about seating at Brussel airlines you can pick from different types. If you are planning to fly business class with Brussel airlines you can get 2m seats that you can turn into a flatbed. Easy-to-adjust lumbar cushion massage section pillow and a kit of personal amenities are the other things to expect.

Now let us come to the economy class! The airlines offer premium economy class seats which feature 21 seats that have a headrest large armrest and wider seats. Next there are economy extra legroom seats which give more room for legs. Preferred zone seats which are right ahead of economy class. If you book them you can be the first to leave the flight upon arrival. You can also go for economy standard seats which are situated in an economy cabin and feature a headrest.

3. Customer Commitment

For any organization it is necessary to build good relationships with its customers. In the case of Brussels Airlines you can count on its customer commitment policies for updates on the lowest prices. You can also expect a notification in case of modifications and quick responses to complaints if any.

Brussels airline also allows customers to cancel or keep reservations for a day. You can even expect a quick refund on your tickets. And if you face exceptional delays the airline offers accommodation for its customers. By any chance if there are any over sales of tickets the airline staff will volunteer their staff.

4. Meals

When flying a European flight with Brussels Airlines you can expect many food options. You can get sandwiches salads beverages and snacks. These meals come from FOODMAKER a brand from Belgium. We scrolled different Brussels airline reviews and found that they serve healthy and ultra-fresh meals.

Brussels airlines also offer kid meals and special meals to meet the dietary requirements of every passenger. For short-haul flights you can get an onboard menu offering many options. Flying in economy class can require you to pay for your meals but for business class Brussels Airlines offers free-of-charge meals. For long-haul flights you can expect complimentary drinks and a properly balanced diet.

5. Booking

If you are taking a flight from Africa you can book your tickets online and pay for them offline. You get 72 hours to pay for the ticket for which you need to go to a ticketing office in Africa. There is no cancellation fee. You can start by selecting the Africa-Our Passion icon on the book a flight page.

If you are traveling from other locations the process can differ a bit. You need to visit the book a flight page on their website and select flight search. Here you can fill in your requirements and start with the process.

It is quite understandable for you to have queries regarding your bookings. And after this Brussels Airlines review you can be sure of the ease of resolving them with just a few forms. You can search for flights destinations and payment methods all in one place on the website. You can also retrieve rebook and cancel through their website easily.

The Bottom Line

Brussels Airlines fleet features 38 airlines for destinations in Europe Africa and North America and the airline flies to 85 destinations. Now if you want to plan your travel with Brussels airlines knowing about it and its processes is of utmost importance to you. And to help you with that this post has planned to review Brussels airlines for you.

We have looked at different parameters such as the booking process seat types check-in customer commitment etc. The airline service offers a variety of options to check in including the airport automatic online and mobile applications. The customer commitment policy delivers quick responses and refunds and promises to manage delays and over-booking.

It also has user-friendly and flexible policies for refunds and cancelation. And with all this said we can conclude the Brussels Airlines review by counting it as a reliable travel option.